Privacy Policy Updated: September 2024

Protecting your privacy is important to castlepumpkin. (“castlepumpkin,” “us,” “our,” or “we”). This Privacy Policy contains important information on who we are, how and why we collect, store, use, and share your personal information. It also explains your rights in relation to your personal information and how to contact us or supervisory authorities in the event you have a complaint.

Please read this Privacy Policy before using the castlepumpkin’s mobile application and related services, the castlepumpkin’s website, and all publicly-available websites and subdomains provided by us on which a link to this Policy is displayed (collectively or individually referred to as the “Application”). By using the Application, you consent to the collection, transfer, process, storage, disclosure, and use of your information as described in this Privacy Policy. If you do not agree with this, please do not use the Application.

1. SCOPE OF PRIVACY POLICY

   This Privacy Policy is part of the Terms of Service for the Application and includes any separate privacy notices and/or notices posted on particular pages of the Application that may provide more detail regarding the information we collect on those pages, why we need that information, and choices you may have about the ways we use that information. No matter where your information is collected, used, transferred or stored, if it was collected through the Application, it will be subject to the terms of this Privacy Policy.

2. INFORMATION WE COLLECT

   We may collect and use the following personal information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer:

   Information you provide us directly

   • User Content (e.g., photos, comments, and other materials) that you post to the Application.
   • Information you provided to other users through the Application.
   • Communications between you and castlepumpkin. (For example, we may send you Application-related emails. Note that you may not opt out of Application-related e-mails.)

   Information We Collect from Your Use of the Application

   • Analytics Information.

   We use third-party analytics tools to help us measure traffic and usage trends for the Application. These tools collect information sent by your device to our Application, including the content and ads that you view or click, and other information that assists us in improving the Application. We collect and use this analytics information with analytics information from other users so that it cannot reasonably be used to identify any particular individual user.

   • Cookies and Similar Technologies.

   When you use the Application, we allow third-party companies to collect certain information. These companies may utilize cookies, pixels, or other similar technologies to collect and use non-personally identifiable information in order to provide advertisements about goods and services likely to be of greater interest to you. To learn more about this behavioral advertising practice or to opt-out of this type of advertising, you can visit the websites of the Digital Advertising Alliance at www.aboutads.info and Networking Advertising Initiative at www.networkadvertising.org/choices/.

   • Log information.

   When you use the Application, we may automatically collect and store certain information in server logs. This may include:

   • Information on how you interact with the Application.
   • IP address.
   • Device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL.

   We may collect device and usage information such as:

   • Other information about a user’s device, such as: device type (e.g., tablet, smartphone), operating system, IP address, network provider, mobile carrier, mobile browser type (e.g., Firefox, Chrome, Safari), other apps and SDKs installed on the device, timestamp, time zone, information about the speed, bearing, orientation, and altitude of a device, or other device-identifying information.
   • Local Storage.
   • We may access metadata and other information associated with other files stored on your device. This may include, for example, photographs

To complete a commerce transaction on shop, you will be requested to provide your payment information, including your credit card number, card expiration date, CVV code, and billing address. In that event, we will transmit your information securely directly to a third party vendor or merchant who will collect such information in order to process and fulfill your purchase. We do not process or store your payment information. However, we may store other information about your purchases made on the Service, which may include the merchant’s name, the date, time and amount of the transaction and other behavioral information.

3. HOW WE USE YOUR INFORMATION

   In addition to some of the specific uses of information we describe in this Privacy Policy, we may use information that we receive and the choices you make in your settings:

   • To provide the functionality of the Application
   • To help us develop, deliver, test and improve the Application
   • To monitor metrics such as total number of visitors, traffic, and demographic patterns
   • To provide personalized content and information to you and others, which could include sending you promotional messages, marketing, advertising and other information that may be of interest to you
   • To diagnose or fix technology problems
   • To allow us to keep you posted on castlepumpkin’s latest product announcements, application updates, and upcoming events
   • To provide customer support and respond to your inquiries and requests
   • To allow Professionals contact you through the Application (as further described below)
   • To find and prevent fraud
   • To resolve disputes, to protect the rights, property, or safety of castlepumpkin, our Application visitors, customers, or the public, and to enforce any legal terms that govern your use of the Application or our other services and products
   • To comply with our legal and regulatory obligations
   • For the performance of any contract with you or to take steps at your request before entering into a contract
   • Where you have given consent
   • For any other legitimate interest or those of a third party

4. INFORMATION SHARING AND DISCLOSURE TO THIRD PARTIES

   Third-Party Service Providers

   We use a variety of third-party service providers to help us provide Application including business analytics, marketing. These providers have limited access to your information to perform these tasks on our behalf and are contractually obligated to use it consistent with this Privacy Policy.

   Professionals and Other User

   Any information that you provide to other users via the Application are shared and disclosed to them. By sending your information to other users, you acknowledge and agree that they may contact you via the Application.

   Legal Disclosures

   Notwithstanding anything to the contrary in this Privacy Policy, we may preserve or disclose your information if we believe that it is reasonably necessary to comply with a law, regulation, legal process, or governmental request; to protect the safety of any person; to address fraud, security or technical issues; or to protect our or our users’ rights or property. However, nothing in this Privacy Policy is intended to limit any legal defenses or objections that you may have to a third party’s, including a government’s, request to disclose your information.

5. YOUR CHOICES ABOUT YOUR INFORMATION

   Account Information

   You may update or correct information you have provided to us by going into the User Account settings screen within the Application. If you wish to deactivate your account, please delete the Application, but note that we may retain your information as required by law and for business purposes.

   Promotional Communications

   You may opt out of receiving promotional communications from us by following the instructions in those messages. If you opt out, please note that we may still send you Application-related communications, such as those about your account or our ongoing business relations.

   Push Notifications

   We may send push notifications to your mobile device. You can deactivate these messages at any time by changing the notification settings within the App or your device settings.

6. HOW LONG WE KEEP YOUR INFORMATION

   We will retain your information for the period necessary to fulfill the purposes for which your information has been collected as outlined in this Privacy Policy unless a longer retention period is required by law.

7. CHILDREN’S PRIVACY

   We do not knowingly collect or solicit any information from anyone under the age of 16 or knowingly allow such persons to register for the Application. The Application and its content are not directed at children under the age of 16. In the event that we learn that we have collected personal information from a child under age 16 without parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 16, please contact us at [email protected]

8. TRANSFERRING YOUR DATA

   Your information collected through the Application may be stored and processed in the United States or any other country in which castlepumpkin, its affiliates or service providers maintain facilities. As such, we and our service providers may transfer your personal data to, or access it in, jurisdictions (including the United States) that may not provide equivalent levels of data protection as your home jurisdiction. We will take steps to ensure that your personal data receives an adequate level of protection in the jurisdictions in which we process it, including through appropriate written data processing terms and/or data transfer agreements.

   By registering for and using the Application, you consent to the transfer of information to the U.S. or to any other country in which castlepumpkin, its affiliates or service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.

9. Payment Information

Our e-commerce provider (Google, Apple) is responsible for billing, processing and charging for in-app purchases, handles your personal information and keeps it absolutely safe and secure. This information is processed as part of the performance of the contract between you and us. We cannot access or use your credit or debit card information.

You may access the applicable “in-app” purchase rules and policies directly from the app stores.

10. SECURITY

    We use commercially reasonable safeguards to help keep the information collected through the Application secure. However, castlepumpkin cannot ensure the security of any information you transmit to the Application or guarantee that information on the Application may not be accessed, disclosed, altered, or destroyed. You are responsible for maintaining the secrecy of your unique password and account information at all times. Your privacy settings may also be affected by changes the social media services you connect to castlepumpkin make to their services. We are not responsible for the functionality, privacy, or security measures of any other organization.

11. EXTERNAL LINKS

    The Application may contain links to third party sites or online services. We are not responsible for the practices of such third parties, whose information practices are subject to their own policies and procedures, not to this Privacy Policy.

12. CALIFORNIA CONSUMER PRIVACY RIGHTS

    IF you are California resident, you have the right under the California Consumer Privacy Act of 2018 (CCPA), as applicable, to exercise free of charge

13. CHANGES TO OUR PRIVACY POLICY

    castlepumpkin may modify or update this Privacy Policy from time to time, so please review it periodically. We may provide you additional forms of notice of modifications or updates as appropriate under the circumstances. Your continued use of castlepumpkin or the Application after any modification to this Privacy Policy will constitute your acceptance of such modification.

14. HOW TO CONTACT US

    If you have questions or concerns about castlepumpkin’s Privacy Policy or to submit a request for information, please contact us at [email protected].